Beauty By Beverley Ann PRIVACY POLICY

This Privacy Policy applies to website visitors, prospective, current and former customers of Beauty by Beverley Ann and explains how we take care of your data under the General Data Protection Regulation (the GDPR).

1.       About us

Beauty by Beverley Ann is a Freelance Beauty business who provides Hair, Makeup and Beauty services.

You can contact us by:

emailing: info@beautybybeverleyann.co.uk |  writing: 3 Hereford Road, Doncaster, United Kingdom, DN2 4PU |  calling: 07944097242

If you are under 16 you should always speak with an appropriate adult before providing anyone with your information.

2.       What information do we collect?

Personal data, or personal information, means any information from which you can be identified. It doesn’t include information that has been de-identified (anonymous data).

We collect and process the following types of personal information:

o   Basic contact details including your name, address, phone number, email address

o   Order information including your name, billing address, shipping address, payment confirmation, email address, phone number

o   Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services

o   If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year

o   When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

We may collect additional information during the course of our relationship with you.

If you don’t provide us with certain information, we may be unable to provide you with our services.

3.       How do we collect information?

We typically collect information directly from you, as part of the enquiry/quote process.

We may also collect information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as collaborating Stylists with your permission.

4.       How do we use information?

Overall, we use the information we collect to:

o   Contact you in relation to your enquiry or booking

o   Provide an accurate quote for the services you require

o   Respond to your enquiry

o   Complete Invoices

Do we share information with anyone else?

We sometimes need to share your information for the following reasons:

o   Your name and address With Collaborating Stylists/MUAs in order to provide the services – this applies only to bookings in place and pre-arranged with client for additional assist.

We make sure that any third parties we share data with have appropriate security measures in place to protect your information, in line with our own policies.

Our lawful basis for processing information

Under the GDPR, we can only process your information if we have a lawful basis to do so. Our lawful bases for processing your information are:

o   We have your consent

o   We have a contractual obligation

o   We have a vital interest

o   We need it to perform a public task

o   We have a legitimate interest

We will only process information without your knowledge or consent where it is required or permitted by law.

Automated decision making

Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We won’t be using your information in this way.

5.       How we store information

Your information is securely stored and will not be transferred outside of the UK/European Union. We have measures in place to help protect the security of your information.

We will only retain your information for as long as we need it to fulfil the purposes we collected it for. We retain your information for up to 7 years, after which it will be securely deleted from our systems.

6.       Your rights

When it comes to your personal data, you have certain rights. These include:

Your right to be informed of how we use your information

Your right to request restriction of processing

Your right of access to the information we hold about you

Your right to object to the processing of your information

Your right to request that we correct any information we hold about you that is inaccurate or incomplete

Your right to data portability, which lets you transfer your information in a safe and secure way

Your right to request erasure of your information if we no longer have a valid reason to use it

Your right to withdraw your consent if you have previously given us your consent to do something

If you would like to exercise your rights, please get in touch using the contact details at the top of this Policy. There is no charge for exercising your privacy rights and if you make a request, we must respond to you within one month.

Further guidance on your rights is available from the Information Commissioner’s Office: https://ico.org.uk/.

7.       How to complain

If you have any concerns about how we use your personal information, you can make a complaint to us using the contact details at the top of this Policy.

If you don’t want to discuss your complaint with us, or you are unhappy with our response, you also have the right to lodge a complaint with a supervisory authority, the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF

 

 

0303 123 1113

https://ico.org.uk/make-a-complaint/